KVKK Lighting Text
Clarification Text within the Scope of the Law on Protection of Personal Data No. 6698
This Lighting Text is prepared by Hane Software İnformation Technologies Limited Company (“DoktorUzman” or “Company”) in order to inform and enlighten you regarding the processing of personal data within the scope of the Law on Protection of Personal Data No. 6698 (“Law”, “KVKK”).
You can find detailed information on the processing of your personal data within the scope of this Clarification Text, from the Personal Data Protection and Processing Policy at www.doktoruzman.com.
The Law on Protection of Personal Data No. 6698 was adopted on March 24, 2016 and entered into force after being published in the Official Gazette on April 7, 2016. However, according to Article 32 of the Law titled Enforcement, this Law; Articles 8, 9, 11, 13, 14, 15, 16, 17 and 18 came into force as of 7 October 2016.
Law; It was adopted in order to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, in the processing of personal data, and to regulate the obligations and the procedures and principles to be followed by real and legal persons who process personal data. With this text, the "Personal Data Protection and Personal Data Sharing Permission" is presented for the information and examination of the visitors, as well as informing and enlightening the visitors by DoktorUzman.
1 - How We Collect Your Personal Data and Legal Reasons
Electronically via our website https://www.doktoruzman.com and https://uzman.doktoruzman.com and other websites that may be established in the future ("Website"), including but not limited to the following pages, automatically or non-automatically. ,
Patient and doctor question-answer section (“Question-Answer Section”) on the Websites,
The patient comment section (“Comment Section”) on the Websites,
Electronically or non-automatically through cookies (“Cookies”) that communicate with your devices on the Website (usually anonymous data is collected with cookies),
Electronically, automatically or non-automatically, through accounts operated on behalf of DoktorUzman (“Social Media”) on various social media channels,
Other communication methods, including correspondence conducted through our e-mail addresses (“E-mail”), short messages (“SMS”) or multimedia messages (“MMS”) sent to DoktorUzman for other purposes, and all kinds of communication tools (“Communication Tools” ) through automatic or non-automatic means, in writing, verbally or electronically,
Verbal, written or electronically, automatically or non-automatically, within the scope of sales, marketing and after-sales services, through the entire service sales and marketing network (“Sales Network”), which is owned or not within the body of DoktorUzman, but established or operating by third parties,
Verbal, written or electronically, automatically or non-automatically, through our after-sales service network (“SSH”) established or operating by third parties that are not under DoktorUzman or by DoktorUzman,
Verbally or electronically through our call centers (“Call Center”), automatically or non-automatically,
Verbal or electronically, automatically or non-automatically, through third parties such as group companies, business partners, manufacturers or companies from which DoktorUzman provides services or receives services, through automatic or non-automatic means.
Verbally or electronically via your website, social media or other channels through which you have made your Personal Data public, automatically or non-automatically.
2 - Which Personal Data We Process
Personal Data You Provide to Us: We process all kinds of Personal Data that you share with us in any way through the channels mentioned above, within the principles and purposes set forth in this Clarification Text. In this context, your name-surname, date of birth, diploma, education status, identification number, telephone number, e-mail address, address, your personal data that may contain Special Qualified Personal Data such as your availability and calendar that you share during the use of the Make Appointment service of our Internet Sites, Your Personal Data that you share within the scope of your conversations with our Call Center, Contact Us Examples include your Personal Data that you transmit through its tools or that you share for the performance of a service, and your Personal Data that you provide when you participate in a contest or survey.
Other Information, Including Personal Data Collected by Automatic Ways: We process your Personal Data automatically collected through automatic search machines, image and sound recording devices or Cookies, within the principles and purposes set forth in this Clarification Text. The data collected through cookies are collected anonymously unless you are a member and do not constitute Personal Data. In this context, the Internet protocol (IP) address used to connect your computer to the Internet; internet browser plug-in types and versions, email receipts and read-acknowledgments; login; E-mail address; password; computer and connection information, such as internet browser type and version; clock setting; operating system and platform; purchase history, location, URLs you enter through our Websites, cookie number; Examples include the products you view or call, any phone number used to call our customer service number, and information such as audio and video recordings taken to improve security or service quality, and Personal Data. We may also process technical information that is not Personal Data that will help us identify your device for fraud prevention and diagnostic purposes through Flash cookies and internet browser channels.
Other Information, Including Personal Data Received from Other Sources: We may receive information about you from other sources and process Personal Data within the principles and purposes set forth in this Clarification Text. In this context, your professional information and contact information that you have made public on your website or other channel, your Personal Data shared with us based on your prior consent to the relevant social media tools in the membership records made to the Websites via social media tools, our business partners, your Personal Data to us updated address information we collect based on the permission you have given to the relevant data controllers; account information, purchase, page view information; Examples include information such as search terms and search results, search results and links, including paid listings (such as Sponsored Links), and account number and other payment instrument information collected to help prevent and detect fraud and facilitate payment for some customers.
3 - To Whom The Processed Personal Data Can Be Transferred And For What Purpose
Your collected personal data; Ensuring the legal and commercial security of our Company and the persons who have a business relationship with our Company; Carrying out the necessary work by our business units in order to benefit you from the products and services offered by our company; Customizing the products and services offered by our company according to your tastes, usage habits and needs and recommending them to our business partners, suppliers, shareholders, legally authorized public institutions and private individuals, Personal data can be transferred within the framework of the processing conditions and purposes specified in Articles 8 and 9.
4 - Identity of the Data Controller
In terms of your Personal Data that you shared through the channels mentioned above, the Data Controller is registered with the Samsun Trade Registry with the registration number 32630, Mersis number 0457119773300001, Hane Software Information Technologies Ltd. Co., whose head office is at Aksu mahallesi, OMÜ caddesi, NO: 165, Teknopark Atakum, Samsun, Turkey
5 - Purposes of Processing Your Personal Data
Within the scope of KVKK Article 5.2 and Article 6.3;
In order to fulfill our legal obligations (such as tax legislation, legislation for the protection of consumers, occupational health and safety legislation, law of obligations, commercial law and other legislation, telecommunication legislation, banking legislation): e-invoice, e-archive or as required by consumer legislation. In such cases, the processing of your data and any other processing that can be attributed within the scope of the relevant regulation can be given as examples.
In case you are unable to express your consent due to actual impossibility, or for the purposes necessary for the protection of your or someone else's life or physical integrity for which your consent is not legally valid: In case an urgent intervention is required as a result of a health problem occurring in the presence of our sales representative, your Personal Data will be processed unconsciously and the relevant Any other processing that can be attributed within the scope of the regulation can be given as an example.
For the purposes of establishing or performing a contract: providing you with all the services offered by DoktorUzman through the Internet Sites and Call Center, including all services promised by us to our participants within the scope of the Terms of Participation, contacting you when necessary in this context, providing membership and customer support within the scope of membership activation, In this context, all kinds of other transactions that can be attributed within the scope of the performance of our obligations such as contacting when necessary and within the scope of the relevant regulation can be given as an example.
In order to fulfill our legal obligations: Transactions within the scope of answering and resolving questions, complaints and notifications from you regarding DoktorUzman services via Internet Sites, Communication Tools or Call Center and any other transactions that can be attributed to the relevant regulation can be given as examples.
For the purpose of establishing, exercising or protecting a right: transactions carried out within the scope of keeping records as evidence within the scope of sales and after-sales services and all kinds of other transactions that can be attributed within the scope of the relevant regulation can be given as examples.
In order to protect our legitimate interests without harming your fundamental rights and freedoms, the following can be given as examples of operations such as measuring the quality of the service, evaluating and resolving your requests in this context, and all kinds of other operations that can be attributed within the scope of the relevant regulation, by the Call Center where the audio is recorded.
In addition, your Personal Data that you have made public may be processed for the other purposes stated above without your express consent. The processing of your Personal Data that you have made public on Social Media channels, your website and other channels and any other processing that can be attributed within the scope of the relevant regulation can be given as an example to this situation.
Your Personal Data collected through the above channels, again with the methods stated above, may also be processed for the following purposes, provided that your express consent is obtained within the scope of Article 5.1 and Article 6.2 of the KVKK:
In order to ensure the transparency of the services offered, to carry out the activities of our websites, to answer the relevant questions of doctors, your Personal Data of Special Quality, such as your personal health data and sexual life data, that you have shared anonymously in the relevant fields through the Question-Answer and Comment Sections on the pages on the Website. processing.
Processing for the purpose of presenting opportunities for you specific products and services such as internet advertising, targeting, re-targeting (=targeting and retargeting), cross-selling, campaign, opportunity and product/service advertisements,
Processing the Websites for the purpose of providing personalized content during your visit,
Processing for the purpose of presenting special advertisements, campaigns, advantages and other benefits to you, especially for sales, tele-sales and marketing activities, and for the execution of other marketing and CRM (Customer Relationship Management) studies,
Processing for the creation of new product and service models,
Processing electronic commercial messages (such as campaigns, newsletters, customer satisfaction surveys, product and service advertisements) for the purpose of sending,
Processing for the purpose of sending gifts and promotions and other magazines/periodicals,
Processing for the purpose of organizing corporate communication and other events and invitations within this scope and informing them about them,
In addition, processing your Private Personal Data for the purposes specified in Article 5.2 of the KVKK and for the purposes specified herein (i) to (viii) in the presence of your express consent.
Access to Your Personal Data and Your Rights Under KVKK
By applying to DoktorUzman in accordance with article 11 of the KVKK;
Learning whether personal data is processed or not,
If personal data has been processed, requesting information about it,
Learning the purpose of processing personal data and whether they are used in accordance with the purpose,
Knowing the third parties to whom personal data is transferred at home or abroad,
Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
Requesting the deletion or destruction of personal data in the event that the reasons requiring processing are eliminated, although it has been processed in accordance with the provisions of the KVK Law and other relevant laws, and requesting the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
In the event that personal data is damaged due to unlawful processing, it has the right to demand the compensation of the damage.
Pursuant to paragraph 1 of Article 13 of the KVK Law, you may submit your request regarding the exercise of your above-mentioned rights to our Company in writing or by other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not determined any method at this stage, you must submit your application to our Company in writing in accordance with the KVK Law. In this context, the channels and procedures that you will submit your application to our company in writing within the scope of Article 11 of the KVK Law are explained below.
In this context, you can send your request regarding your rights above to our e-mail address, which is given below and may change from time to time, by filling out the form on our website or by creating the conditions determined by the Personal Data Protection Authority from your e-mail address registered in our system. You can deliver it by mail (please check your registered e-mail address in our system) or to our cap address with secure electronic signature or mobile signature, or to our postal address below, which may change from time to time, with a wet-signed petition or through a notary public and in the future. You can send the Personal Data Protection Authority with other methods determined by the Personal Data Protection Authority.
Our company will conclude the request free of charge as soon as possible and within thirty (30) days at the latest, depending on the nature of the request. However, if the transaction requires a separate cost, we will charge the tariff determined by the Personal Data Protection Board.
Applications should be made in Turkish. In the applications, the name, surname and signature if the application is written, for the citizens of the Republic of Turkey, T.C. identification number, nationality for foreigners, passport number/identity number, place of residence or workplace address for notification, e-mail address for notification, telephone or fax number, if any, and the subject of the request.
Postal address: Aksu mahallesi, OMÜ caddesi, NO: 165, Teknopark Atakum, Samsun, Turkey
E-mail address: email@example.com
Cap address: firstname.lastname@example.org